Handling Difficult Conversations

Are pointless discussions wrecking your organization, one conversation at a time?

Does your team need better communication skills to resolve conflict or deal with difficult situations?

Are your staff finding it difficult to connect, engage and inspire action in teams and/or with clients?

This fun, activity based training helps you harness the power of constructive candor. You will practice emotional, behavioral, mental and verbal skills in understanding others holistically, expressing yourself clearly and transform difficult conversations to inspiring discussions.

Key Takeaways

  1. Identify your Communication Quotient
  2. What makes a conversation, difficult?
  3. Exactly what to say in a difficult conversation.

What’s different?

  • Discover your conversation style and leverage it.
  • Understand how others perceive your words
  • Transform difficult conversations to powerful discussions.
  • Learn to inspire action in every conversation.